Privacy Policy for Artiphex Technologies Ltd.

Last Updated: October 26, 2024

Artiphex Technologies Ltd. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artiphex.com. This policy is compliant with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect
We may collect personal information in a variety of ways:

  • Personal Data You Provide: We collect personally identifiable information, such as your name, shipping address, email address, and telephone number, when you purchase a product, fill out a contact form, or subscribe to our newsletter.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number. All payment data is stored by our payment processor (e.g., Stripe, PayPal). We do not store your payment card details on our servers.
  • Derivative Data: Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, and the pages you have viewed.

2. How We Use Your Information
We use the information we collect to:

  • Create and manage your account.
  • Fulfill and manage orders, payments, and other transactions.
  • Email you regarding your account or order.
  • Respond to your inquiries and offer support.
  • Send you a newsletter or other marketing materials, with your explicit consent.
  • Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others. We may share information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, and hosting services.

4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. Our Site is secured with SSL technology. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Your Rights Regarding Your Information
Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate information.
  • Withdraw consent for the use and disclosure of your information.

To exercise these rights, please contact us using the contact information below.

6. Use of Cookies
We use cookies to help customize the Site and improve your experience. A cookie is a string of information that a website stores on a visitor’s computer. You can configure your browser to refuse cookies, but some parts of our Site may not function properly without them.

7. Children’s Privacy
Our Site and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Contact Us
If you have questions or comments about this Privacy Policy, please contact our Privacy Officer at:
Artiphex Technologies Ltd.
Email: hello@artiphex.com
Address: 1757 Cunningham Way SW, Edmonton, T6W 3B5